Water Heater Self-Destruction

Water heaters in Arizona rarely have a long life expectancy. Our hard water shortens the life of the water heater, and even though soft water is a better alternative, rarely will a water heater make it to its expected life cycle. When water heaters self-destruct, the resulting water damage can cause a mess. Wet walls and flooring are the usual result. If not detected quickly, the restoration process can involve the removal of materials and the associated costs will quickly increase.

Water Heater Damage 1 Water Heater Damage 2

Please follow these recommendations if (when) you are faced with this scenario.

If you must have a plumber come replace the water heater, don’t allow them to place a new water heater on a “wet” stand. Water heaters are usually put on a drywall enclosed pedestal. When this becomes soaked, the pedestal will become moldy if not addressed properly. So many times we have come to a property with a nice new water heater installed on a “wet” pedestal. This will surely start developing mold and become an issue for the property owner.

Solution: Remove the drywall pedestal and its associated framing. Purchase a metal water heater stand and drain pan and use this to elevate the water heater. Dry the areas needing to be dried and reinstall the drywall as necessary. The next time the water heater leaks (or bursts), the resulting damage and cleanup should be much less.

Water Heater on Metal Stand

If the plumber shows up and tells you the name of a “restoration company” to call (after he has put the water heater on the wet drywall pedestal), politely decline. Call Saviour’s Restoration to help you fix this problem. That “other” restoration company would show up at your door and tell you this is covered by your insurance (it probably is), and then charge an outrageous price to do the “drying”. P.S. The “other” restoration company has probably paid the plumber close to $600 just to have the opportunity to come to your home and “encourage” you to file an insurance claim. And billing the insurance company a small fortune is how they “retrieve” their payoff to the plumber. Vicious cycle.

*** Saviour’s Restoration’s invoicing for this service is usually less than your insurance deductible. ***