Categories of Water Damage

Water/Flood damage within a home or business should be dealt with a sense of urgency. Delayed response will cause what could be a minor problem into something more invasive and destructive. As the Category of water goes from clean to contaminated – more destructive actions will be required from the restoration professional to fully restore your home/business to its pre-loss condition.

The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) has been widely recognized for setting the standard of care for the Restoration Professional. Our Guiding Document for performing water damage/flood restoration is the IICRC S500, which is known as the Standard and Reference Guide for Professional Water Damage Restoration. We utilize this source exclusively while providing restoration services to the public.

Category 1.

Water which originates from a sanitary source and does not pose a substantial risk from dermal, ingestion, or inhalation exposure. Examples can include, but are not limited to: broken water supply lines; tub or sink overflows with no contaminants; appliance malfunctions involving water supply lines; melting ice or snow; falling rainwater; broken toilet tanks; and toilet bowls that do not contain contaminants or additives. Category 1 water can deteriorate to Category 2 or 3. Once microbial organisms become wet from the water intrusion, depending on the length of time that they remain wet and the temperature, they can begin to grow in numbers and can change the category of the water. Odors can indicate that Category 1 water has deteriorated.

Category 2.

Water which contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by people. It can contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter. Examples can include, but are not limited to: discharge from dishwashers or washing machines; overflows from washing machines; overflows from toilet bowls on the room side of the trap with some urine, but no feces; seepage due to hydrostatic pressure; broken aquariums; and punctured water beds. Category 2 water can deteriorate to Category 3. Once microbial organisms become wet from the water intrusion, depending on the length of time that they remain wet and the temperature, they can begin to grow in numbers and can change the category of the water.

Category 3.

Water which is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Examples can include, but are not limited to: sewage; toilet backflows that originate from beyond the toilet trap regardless of visible content or color; all forms of flooding from seawater; rising water from rivers or streams; any other contaminated water entering or affecting the indoor environment, such as wind-driven rain from hurricanes, tropical storms, or other weather-related events if they carry contaminants (e.g., silt, organic matter, pesticides, or toxic organic substances).

Saviour’s Restoration LLC is fully licensed, trained, and experienced to fully restore properties experiencing water/flood damage. Our functions follow industry standard practices and usually follow these following steps:

a. Initial Inspection

b. Mitigate further damages

c. Control the spread of Contaminants

d. Control moisture intrusion

e. Dry the affected areas.

Call 480-452-7914 to begin the process of returning your property to its pre-loss condition.